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Faulty gift? Know your rights
What are your rights as a consumer, if something you received or bought this Christmas turns out to be faulty?
In 2018, the Australian Competition and Consumer Commission (ACCC) received nearly 34,000 contacts about consumer guarantee related issues. This is an increase of more than 17 per cent compared to 2017 - what's changed, and how can we ensure we are confident enough to demand satisfaction?
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About the author
Chris Waterman is the principal of Waterman Property Advocates. With more than 30 years real estate and managerial experience in South Australia and the Northern Territory, Chris established the company in response to a real need.
Chris's experience gives him an intimate knowledge of buying, selling and negotiating all types of real estate.
Chris enjoys a balance in life, with horse racing and syndication, wine, cooking, football and cricket in his leisure time.